Shipping & Handling Procedures
All scrap metal waste should be stored in the “sharps like” container provided to you by Au Refining, Inc.
Do not put tooth matter that does not contain metals for reclamation into the container as this material is classified a biomedical waste. Any tooth matter without metal content is regulated as a medical waste and should not be placed into the same container of tooth matter containing precious metals.
For decontamination, a 1:10 bleach:water solution is recommended. Make sure to completely immerse the materials in solution. As a note, bleach solution has a half-life – it loses strength over time. Therefore, it is recommended to change the solution every week, or two, to maintain the proper concentration for decontamination to occur.
Contact Au Refining, Inc. to request a pickup or for shipping details. Just call us at 904-234-3279, or send an email to email@example.com. When using email, make sure to request a “read receipt” so you can get an automated confirmation that we received your request.
We handle everything else.
If you have any questions before or during the refining process, we are one phone call away from giving you the information you need. We look forward to serving you – we consider it an honor and a privilege that you entrust us with your materials.
It is our commitment to make you happy
and keep you happy.